Refund policy

We want you to love your 3rd Coast gear — but if something isn’t right, we’ve got your back. Below is our official return and refund policy so you know exactly how we handle things.

🔁 Returns

We accept returns on unworn, unwashed, and unused items within 7 days of delivery.

To be eligible for a return:

  • Items must be in original condition (tags on, no stains or damage)

  • Must include proof of purchase or order confirmation

  • Must be returned within 7 days of receiving your package

📧 To start a return, email us at Madein3rdcoast@gmail.com with your order number and reason for the return. We’ll guide you through the process.

Note: Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.

🔄 Exchanges

Need a different size or received the wrong item? No problem.

We’ll gladly exchange your item if:

  • It’s in brand-new condition

  • The exchange request is made within 7 days of delivery

  • The size/style requested is available in stock

Just reach out via email and we’ll help make it right.

💰 Refunds

Once we receive and inspect your return, we’ll notify you if your refund is approved. If so, the refund will be processed back to your original payment method within 3–5 business days.

Refunds are only issued for eligible returns. Shipping fees are non-refundable.

❌ Non-Returnable Items

We do not accept returns or exchanges on:

  • Final sale or clearance items

  • Apparel that has been worn, washed, or damaged

  • Orders past the 7-day return window

📦 Damaged or Incorrect Orders

If your item arrived damaged, or you received the wrong product, email us immediately. Include a photo of the issue and your order number, and we’ll fix it ASAP.

🔥 Questions?

We’re here to help.

📧 Email us: Madein3rdcoast@gmail.com
📞 Call us: 281-707-4521
📍 Address: 430 E Helms Rd, Houston, TX 77037